Contact Information

Solus Trailwear LLC

Thank you for shopping with Solus Trailwear. We are a Northwest Arkansas-based apparel business specializing in trail-inspired clothing, mountain biking jerseys, stickers, accessories, and custom apparel.

For questions about products, orders, shipping, returns, preorders, wholesale partnerships, or other business inquiries, please contact us using the information below.

Business Information

Legal Business Name: Solus Trailwear LLC

Business Names: Solus Trailwear and Infernal Speed

Business Location: Northwest Arkansas, United States

Email: ethan@solustrailwear.com

Website: https://solustrailwear.com

Contact Form: https://solustrailwear.com/pages/contact

Customer Service

For assistance with an existing order, please include:

• Your full name

• Your order number

• A description of your question or concern

• Photographs, if reporting damaged or incorrect merchandise

We respond to customer inquiries as promptly as reasonably possible.

Returns and Refunds

To request a return, contact us within 7 days of delivery, subject to our Return and Refund Policy and applicable consumer protection laws.

Returns must be authorized before merchandise is shipped back.

Please do not send returns without receiving return instructions and the applicable return address.

Preorder Inquiries

Some Solus Trailwear and Infernal Speed merchandise is sold through preorders.

For questions about preorder availability, production timelines, or fulfillment updates, contact us using the email address or contact form above.

Please include your order number if you have already placed an order.

Wholesale and Custom Apparel

We welcome inquiries from bike shops, retailers, cycling teams, clubs, organizations, and businesses interested in carrying Solus Trailwear products or purchasing custom apparel.

For wholesale or custom orders, please include your organization name, products of interest, approximate quantities, and desired timeline.

Solus Trailwear LLC
Northwest Arkansas, USA
ethan@solustrailwear.com
https://solustrailwear.com